Devegency GCC
الرئيسية / خدماتنا / المساعد الصوتي
المساعد الصوتي · UAE, KSA & GCC Focus

المساعد الصوتي بالذكاء الاصطناعي

الرد على كافة المكالمات الهاتفية بالعربية والإنجليزية على مدار الساعة.

The Gulf is still a phone-first market. Clinics, property brokers, garages, clinics and contractors lose real money to calls that ring out after hours, during Friday prayers, or while reception is dealing with someone in person. Every missed call is a customer who dials your competitor thirty seconds later.

We build voice agents that answer instantly, speak Gulf Arabic and English, switch mid-sentence when the caller does, and actually complete the task — booking into your calendar, logging to your CRM, escalating to a human when the situation calls for it. Then we tune them on real call recordings until they stop sounding like a robot reading a script.

Starting Retainer
$2,600 تأسيس
رسوم تأسيس + باقة تشغيل شهرية
Request Scope & Proposal
Arabic / English Voice AI
Live Call
Caller (Riyadh): "أبي أحجز استشارة عقارية بكره الساعة ٤"
AI Bot: "تم تأكيد موعدك، وأرسلنا رسالة تفاصيل على الواتساب."
Latency: 380ms CRM Sync: Instant
المؤشرات والنتائج المتوقعة
0 Missed calls 24/7, including holidays
<2s Answer time first ring, every time
70% Calls fully resolved without human handoff
المخرجات وما تستلمه

What your team actually receives

Bilingual voice agent

Natural Gulf Arabic and English with mid-conversation language switching, on a voice you approve from a shortlist.

Telephony integration

Connected to Etisalat, du, STC or your existing PBX — Twilio, 3CX, RingCentral, Zoom Phone — with clean call routing and overflow rules.

Booking & CRM writeback

Live calendar availability, appointment creation, and structured lead records written into HubSpot, Salesforce, Zoho, Bitrix24 or Google Sheets.

Escalation & handoff design

Warm transfer to a human with full context when the caller is angry, complex or high-value — with the rules defined by you, not by us.

Knowledge base

Your services, pricing policy, locations, hours and FAQs encoded so answers are accurate and consistent rather than improvised.

Transcripts & QA loop

Every call transcribed, summarised and reviewable, with monthly tuning based on where the agent actually struggled.

مراحل التنفيذ

Execution methodology & roadmap

Step 01

Map

We listen to your real calls and map the flows that matter: enquiry, booking, complaint, follow-up.

Step 02

Build

Agent, prompts, voice, telephony and integrations assembled in a staging number you can call.

Step 03

Pilot

Live on overflow or after-hours traffic first, with every call reviewed before we widen the funnel.

Step 04

Optimise

Monthly tuning on transcripts — accents, edge cases, new services, seasonal scripts.

الأسئلة الشائعة

Common questions regarding المساعد الصوتي بالذكاء الاصطناعي in the GCC market.

Does it genuinely handle Gulf Arabic?

Yes — Khaleeji and Egyptian dialects, plus Modern Standard for formal contexts. Heavy regional accents and noisy backgrounds are where any voice system struggles, so we pilot on your actual call traffic before going wide and set a clear escalation path for what it cannot handle.

What happens if it cannot answer something?

It transfers to a human with the conversation summarised, or captures a callback request outside working hours. Failing gracefully is a design requirement, not an afterthought — we would rather it hand off early than invent an answer.

What does it cost to run?

A monthly platform fee from AED 2,200 plus per-minute usage, which typically lands between AED 0.45 and AED 1.10 per minute depending on voice quality and provider. We model your expected volume before you commit so there are no surprise invoices.

Can it make outbound calls too?

Technically yes — reminders, follow-ups, reactivation. Note that unsolicited outbound marketing calls are regulated in the UAE and Saudi Arabia, so we scope outbound carefully and keep it to contacts with an existing relationship.

Middle East Growth Strategy 2026

Ready to be the answer, not just a search result?

Win in Google Search, AI Overviews, Perplexity and ChatGPT across the UAE, Saudi Arabia and the GCC. Request your free bilingual diagnostic.